Shipping policy
ModernNest31 aims to make ordering beauty and travel organization products convenient wherever our customers live.
1. Free Worldwide Shipping
We provide free standard shipping worldwide on orders placed through ModernNest31.space.
There is no standard shipping charge to the customer for eligible orders.
2. Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
Delivery time is an estimate rather than an absolute guarantee. Actual delivery may vary based on destination, carrier operations, customs procedures, severe weather, public holidays, local disruptions, or other events outside our reasonable control.
3. Order Processing
Orders may require processing before shipment. Once an order has entered fulfillment, changes or cancellations may not always be possible.
Customers should carefully verify their delivery information during checkout.
4. Shipping Destinations
ModernNest31 offers worldwide delivery where shipping services are reasonably available and where delivery is legally permitted.
In exceptional circumstances, a destination may be unavailable due to carrier limitations, legal restrictions, or circumstances outside our control. If we cannot fulfill an order, we will contact the customer and provide an appropriate resolution.
5. Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
Please review your name, street address, apartment or unit number where applicable, city, postal code, country, and other required information before submitting your order.
If you discover an address error after ordering, contact support@ModernNest31.space immediately. We will attempt to assist, but changes cannot be guaranteed once fulfillment has begun.
6. Delivery Delays
Although most orders are expected within the stated delivery timeframe, unexpected delays can occur.
If your shipment appears significantly delayed, contact our support team with your order details so we can assist with available information.
7. International Orders
International shipments may be subject to local import rules, customs procedures, taxes, duties, or other governmental requirements depending on the destination.
Where such charges are imposed by local authorities and are not expressly included at checkout, responsibility for them will be determined according to applicable law and the terms displayed during purchase.
8. Lost or Delivery-Issue Orders
If tracking information indicates an unusual delay or you believe your package has been lost, contact us.
We may need to review tracking information or coordinate with the applicable carrier before determining the appropriate resolution.
9. Damaged Packages
If an order arrives damaged, please retain the product and packaging where reasonably possible and contact us promptly. Photographs may help us evaluate the issue.
10. Shipping Support
For shipping assistance:
ModernNest31
Email: support@ModernNest31.space
Phone: 270-869-7174
335 Chimney Hill, Henderson, KY, United States